Return Policy - Dietary Supplements

Non-Returnable Items - Food Safety Protection

All dietary supplements, including our Eve's Cycle Nattokinase products, are NON-RETURNABLE and NON-REFUNDABLE for health and safety reasons.

Why We Can't Accept Returns on Supplements

To protect the health and safety of all our customers, we cannot accept returns on any dietary supplement products, including:

• Eve's Cycle Nattokinase Supplements (all sizes and formulations)
• All other nutritional supplements and wellness products
• Any ingestible products or food-based items

This policy exists because:

• We cannot verify the storage conditions, tampering, or contamination of returned products
• FDA regulations and industry best practices prohibit the resale of returned ingestible products
• Maintaining product integrity and customer safety is our top priority

Quality Assurance Instead of Returns

Rather than accepting returns, we ensure quality through:

✓ Made in USA in FDA-registered facilities
✓ Third-party testing for purity and potency
✓ Premium Japanese sourcing for authentic nattokinase enzyme
✓ Rigorous quality control at every manufacturing stage
✓ Fresh inventory rotation to ensure optimal product freshness

Damaged or Defective Products

In the unlikely event that your supplement arrives:

• Damaged in shipping (broken seal, crushed bottle, etc.)
• Defective (wrong product, missing capsules, etc.)
• Materially different from what was ordered

Please contact our customer service team within 7 days of delivery with photos of the issue. We will provide a replacement or full refund for verified shipping damage or manufacturing defects.

Before You Order - Important Considerations

Since supplements cannot be returned, please:

• Read product descriptions carefully - Review ingredients, dosage, and serving information
• Check for allergies - Ensure you can safely consume all listed ingredients
• Consult your healthcare provider - Especially if you take medications or have health conditions
• Verify quantity needs - Choose the right bottle size for your wellness routine
• Review third-party lab results - Available on our website for transparency

Customer Support

We're committed to your satisfaction and wellness journey. Our customer service team is available to:

• Answer questions about ingredients and formulations
• Provide guidance on proper usage and storage
• Assist with product selection for your health goals
• Address any concerns about your order

Contact us at: hello@evescycle.com

Response time: Within 24 hours on business days

Important Health Disclaimer

This product has not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Consult your healthcare provider before starting any new supplement regimen, especially if you are pregnant, nursing, have a medical condition, or take medications.

Policy Updates

We reserve the right to modify this return policy at any time. Changes will be posted on this page with an updated effective date.

Effective Date: January 2025